jeetbuzz Privacy Policy

Section 01

Introduction and Scope

This Privacy Policy ("Policy") applies to all services and activities on the jeetbuzz platform. When you open an account at jeetbuzz, browse our website, or use any of our services, you are considered to have voluntarily accepted the terms of this Policy.

jeetbuzz always places user privacy at the highest priority. Our goal is to store your personal information with proper care and not disclose it to any unauthorised third party. This Policy operates alongside our Terms and Conditions, and it is recommended that both documents be read together.

This Policy applies only to jeetbuzz's own platform. Third-party websites or services may have their own privacy policies, for which jeetbuzz is not responsible.

Section 02

What Information We Collect

2.1 Registration and Identity Information

When creating an account, you are required to provide the following information:

• Full name (as per national ID card or passport)
• Date of birth (for age verification — the platform is for persons aged 21 and above only)
• Mobile number (for OTP verification)
• Email address
• Password (stored in encrypted form)

2.2 Financial and Transaction Information

Your payment method details are required for deposits and withdrawals. Transactions at jeetbuzz can be made via bKash, Nagad, Rocket, Upay, and bank transfer. A record of every transaction is stored securely in our system, which is essential to ensure financial security.

2.3 Device and Technical Information

When you use our platform, certain technical information is collected automatically:

• Device type and operating system
• Browser type and version
• IP address (anonymised where applicable)
• Cookies and session data
• Time spent on the platform and pages visited

2.4 Other User-Provided Information

Information you provide when seeking support via live chat or email may also be recorded — in the interest of improving service quality and resolving disputes.

Section 03

Purpose of Data Use

Collected information is used only for the following legitimate purposes:

• Account verification and identity confirmation
• Processing deposits, withdrawals, and bonuses
• Providing 24/7 customer support (in Bengali and English)
• Preventing fraud, money laundering, and unauthorised activity
• Maintaining platform security and stability
• Improving service quality and providing a personalised experience
• Meeting applicable legal obligations
• Running responsible gaming programmes

jeetbuzz never sells your information to third parties. However, in certain cases, limited information may be shared with selected partner organisations to provide necessary services — as detailed in the following section.

Section 04

Data Sharing and Disclosure

4.1 Service Provider Partners

We work with selected third parties for payment processing, identity verification, and technical services. These organisations receive only the information necessary to carry out specific tasks and are bound by strict confidentiality agreements.

4.2 Legal Obligations

jeetbuzz may be required to disclose relevant information in response to a court order, government directive, or lawful request from a law enforcement agency. In such cases, only the minimum necessary information is provided within the limits of the law.

4.3 Business Transfers

If changes occur to jeetbuzz's business structure in the future, user data may form part of that process. Users will be notified in a timely manner in such cases.

Section 05

Data Protection Measures

jeetbuzz has put in place industry-standard technical and administrative measures to protect data:

• All data is transmitted via SSL (Secure Socket Layer) encryption
• Passwords and sensitive information are stored on servers in encrypted form
• Access controls — only authorised staff can access specific data
• Regular security audits and vulnerability assessments
• Automated monitoring systems to detect suspicious activity

However, no data transmission over the internet is entirely risk-free. jeetbuzz takes the utmost precautions but cannot accept responsibility for any security failure beyond its control. The security of your account is also partly your own responsibility — never share your password with anyone.

Section 06

Cookies and Tracking Technology

6.1 What Are Cookies?

Cookies are small text files stored on your device. They are used to improve your browsing experience and ensure the platform functions correctly.

6.2 Which Cookies We Use

• Essential cookies: Required to maintain login sessions and run core platform functions.
• Analytics cookies: Used to monitor platform usage and help improve services.
• Preference cookies: Used to remember language selection and personalised settings.

6.3 Cookie Controls

You can block or delete cookies from your browser settings. However, doing so may cause some platform features to not work correctly.

Section 07

Data Retention Period

jeetbuzz retains user data for as long as the account remains active or as needed to provide services. Even after an account is closed, certain data may be retained for a specified period for the purposes of legal obligations, dispute resolution, and fraud prevention.

Financial transaction records are retained for the period required under applicable law. After that period, data is securely deleted or anonymised.

Section 08

User Rights

As a jeetbuzz user, you have the following rights:

• Right to access: You can request to know what information we hold about you.
• Right to correction: You can request that incorrect or outdated information be corrected.
• Right to deletion: You can request that specific information be deleted, within the limits of legal obligations.
• Right to restrict processing: You can object to the processing of your data in certain circumstances.
• Right to data portability: You can request a copy of your data in a structured format.

To exercise these rights, please contact our customer service team. We will give proper consideration to every request. For more details on how your account data is used in relation to responsible gaming, visit our Responsible Gaming page.

Section 09

Protection of Minors

jeetbuzz is a 21+ platform. Information from anyone under the age of 21 is not knowingly collected. Age verification is a mandatory step during registration.

If we learn that someone under the age of 21 has opened an account, that account and all associated information will be deleted immediately. Parents or legal guardians who wish to raise any concerns about their child's data are welcome to contact us directly.

Section 10

International Data Transfer

jeetbuzz's servers and data processing infrastructure may be located in various countries. Even if your data is transferred outside Bangladesh, the protection standards described in this Policy are maintained everywhere.

Applicable agreements and standards are followed for international data transfers, ensuring the security of your information.

Section 11

Policy Updates

jeetbuzz reserves the right to update this Privacy Policy from time to time. If any significant changes are made, users will be informed via their registered email address or through a notice within the platform.

Continued use of the platform after any changes will be taken to mean that you have accepted the revised Policy. It is therefore recommended that you visit this page regularly. To learn more about our services, you can visit our About Us page.

Section 12

Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. Our customer service team is available 24/7 to assist in Bengali and English.

For quick answers to common questions, check our FAQ section — it already covers many questions on accounts, payments, and privacy.